Sackett Ranch Originals Warranty
Sackett Ranch Originals Lifetime Warranty
At Sackett Ranch, we not only embrace the pioneering spirit of resilience and adventure but also embody an unwavering commitment to quality. We proudly introduce the Sackett Ranch Originals Lifetime Warranty, a testament to our dedication to craftsmanship and customer satisfaction.
Lifetime Craftsmanship Guarantee: We guarantee that every Sackett Ranch Original product will be free of manufacturing defects in materials and workmanship for the life of the product.
Materials Built to Last: We use only the finest materials, sourced responsibly and crafted with care. If any Sackett Ranch Original product fails due to a material defect, we've got you covered.
Exceptional Service: Our warranty includes repair or replacement of any defective product (at our discretion). We promise a hassle-free process to get you back to your adventures as quickly as possible.
What's Not Covered:
- Normal wear and tear from regular use over time.
- Damage caused by misuse, neglect, or accidents.
- Alterations or modifications by anyone other than Sackett Ranch authorized personnel.
- Theft, loss, or incidental or consequential damage.
How to Claim:
To make a warranty claim, contact us with your proof of purchase, a brief description of the issue, and photographs of the defect. Our team will review your claim and guide you through the next steps.
Commitment to the American Dream:
Every Sackett Ranch Original is a piece of the American Dream. Crafted with pride in the USA, our products not only support local workers and businesses but also represent a legacy of enduring quality. This warranty is our pledge to you – when you choose Sackett Ranch, you're choosing a lifetime of reliability and trust.
Note: Sackett Ranch reserves the right to make the final decision on all warranty claims. This warranty is valid only for the original purchaser and is non-transferable.
The Sackett Story & Mission
At Sackett Ranch, we're proud to embody the pioneering spirit of our ancestors, who were among the first settlers of America. Since Simon Sackett's arrival in 1630, Sacketts have played numerous roles in the history of this great nation, including adventurers, churchmen, entrepreneurs, cowboys, farmers, firemen, generals, a highway robber, historians, inventors, lawyers, mayors, newspapermen, paramedics, police officers, sea captains, spymasters, and war heroes.
As outdoor enthusiasts and explorers ourselves, we noticed a significant disconnect between the incredible gear brands we used on our adventures and the retailers selling that gear. Most retailers don't provide substantial information about the brands and products they sell, leaving outdoor enthusiasts without the guidance and expert recommendations needed to make informed purchasing decisions. To fill this gap, a group of Sacketts founded Sackett Ranch, an outdoor gear retailer offering a handpicked, curated experience by gear experts with true grit.
At Sackett Ranch, we do things differently. We understand that major retailers often fail to represent the brands they carry in the best light, and we know that customers like you are tired of sifting through endless products with little guidance on what to buy and why. That's why we provide a unique shopping experience with our product "Hero Pages." Every product page on our website features lifestyle imagery, high-quality video content, and informative details about the product and the brand behind it, all in a curated experience. If you need more help, you can always call our staff of gear junkies, outdoor adventurers, and free spirits who are knowledgeable about every product and can provide honest advice.
We're proud to put our name, Sackett, at the forefront of our brand, products, and service. Sackett Ranch embodies the adventurous spirit of late 1800s America when pioneers ventured into the wild unknown of the great West to explore and find opportunities for their families. That sense of adventure and exploration is still alive in us and our customers who share our passion for the outdoors.
Join us on our mission to provide the best gear, the best experience, and the best service to our customers. Shop with us and be a part of the Sackett Ranch family.